We strongly advise all guests, requiring extra assistance, to call and discuss your requirements with our experienced team prior to making a booking. Whether you have a physical or hidden disability our team are ready and waiting to give you advice on the suitability of our resorts in order to avoid any misunderstandings or disappointment.
We would strongly advise completing our Accessibility Form to ensure that we have a breakdown of your requirements. A member of our team will be in touch should there be any questions.

Accessible Accommodation
Wet Rooms
We have a limited number of rooms with ‘wet room’ bathrooms at our resorts. These are suitable for wheelchairs and mobility scooters. The bathrooms have a full shower room with no steps. They have a seat and grab rail in the shower, and bars and rails for the toilet.
Ground Floor Rooms with Showers
Please note, we cannot guarantee grab rails in these rooms. There may also be a step of up to 12-inches into the shower. If you require step free shower access, and/or grab rails, you must book a wet room.
Blue badge holders will not be charged any extra to request these rooms.
Getting Around Our Resorts
Mobility Scooters
To assist guests with limited mobility we have a small number of wheelchairs and mobility scooters. Blue badge holders can pre-book these prior to arrival – a charge of £5 will apply, in addition to a £10 deposit.
All other guests can hire these, for a small charge, on a first come – first served basis once they arrive at the hotels (£3 per day, in addition to a £10 deposit).
Easy Access Routes
Ask us for a copy of our easy-access route maps. This have been designed to help you find the quickest and easiest step free access to all the main areas of the resorts.

We’re Here To Help
If there is anything we can do to make your stay more comfortable, please speak to our team. If, for instance, you require a room in a quiet area of the resorts, or perhaps a table in a less busy area of the dining room – just let us know. We will do our best to accommodate your needs. Below are a few of the little things we can do to help make your stay run smoothly.

Reserved
Parking
We can reserve a suitable Parking space, close to your room, if required.

Dining
Facilities
All of our meal times are self-service. Table service can be provided on request.

Accessible
Toilets
Toilets
We have 6 easy access toilets, well placed at each resort.

Storing Medication
We can provide a mini-fridge for your room (subject to availability). Or you may use our dedicated fridge at reception.

Specialist Equipment
If you need to bring items such as oxygen tanks, bed hoists etc. please let us know when booking.
Personal Care
Please note: The Manor and Ashbury Resorts take great care to provide our guests a safe and comfortable environment. However, we cannot provide personal care. We advise those who need this facility to contact their local social services and/or support agencies to help arrange an approved carer in our locality prior to booking.