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Arriving at the Resorts

When you arrive, please make your way to Reception where you will be provided with a Welcome Pack per room containing guest information and ID cards.

We kindly ask that guests do not enter their room until 3pm to allow our housekeeping teams to fully service all rooms.
(Earlier entry will incur a £25 penalty charge).

You are welcome to start enjoying the activities and facilities right away and join us for a buffet lunch.
Please note: on arrival and departure days lunches are £12 per adult and £6 per child under 11 years.

Dining

TABLE ALLOCATION

Tables will be allocated for breakfast and evening meal at both Resorts. Larger groups of 6 or more will be allocated tables next to each other.  As guests can have lunch at either Resort – tables will remain un-allocated for this meal. 

PEAK PERIODS

Peak periods, such as school holidays, tables will be allocated for groups of 6 or more only at the Manor Resort (for evening meal). In addition, Ashbury residents will be required to have ALL meals, including lunch, at the Ashbury Resort.

Bedrooms & Bathrooms

SHORT STAYS (6 NIGHTS OR LESS)

We no longer provide servicing of rooms however please note that replenishment of bedroom refreshments and clean towels will be available from reception. Please leave any dirty towels in the bags provided outside your room.

STAYS FOR 7 NIGHTS OR MORE

Housekeeping will service the room once during your stay but Reception can provide bedroom refreshments and clean towels on other days should you require them.

The Bar

Guests can order, and collect drinks, directly from the bar. We would prefer contactless payment where possible or, alternatively, charge to your room.

Wine Service

During evening service wine waiters will be available to take your order in the dining room.

We ask that guests do not consume their own food or drink at the Resorts. All items consumed at the Resorts must be purchased on site.

What’s New at the Resorts?

Padel

Our new Padel Tennis courts are now open at both Resorts. This exciting new sport is an innovative form of tennis that’s fun, easy to learn and extremely sociable. Played on an enclosed court, about a third the size of a tennis court, groups of mixed ages and abilities can play together.

£5 per court, per hour hire charge. Deposits apply for equipment.

You can pre-book this amazing new facility by emailing manor.activities@manorashbury.co.uk up to 2 days prior to your arrival.

Moorland Sports Hall

Our Moorland Sports Hall at the Manor Resort has been converted to a multi-purpose sports hall with an additional 5 pickleball courts.

We will now have four indoor bowls rinks in the Manor Hall and the following competitions will move to the following locations:

New Age Bowls: Roller skate rink
Target bowls & Short Mat: Manor bowls hall

FootGolf

Take in breathtaking views of Dartmoor, while having fun with friends as you compete on our FootGolf course at Ashbury during your next visit.

For more information please click here

You can pre-book this amazing new facility by emailing golfshop@manorashbury.co.uk
or by calling us on 01837 55742

Craft Centre

Please note our guests are no longer be permitted to bring their own items to our craft centre. We would, however, like to remind guests that we have an extensive range of products available in our workshops at reasonable prices.

HOUSE PLAQUE ORDERING SERVICE

We are now offering a House Plaque ordering service from our Craft Shop at the Manor Resort. Choose your timber, place your order and finish in your own time.

General Information

  • IMPORTANT INFORMATION – Please ensure you have read your confirmation thoroughly and that you have notified us of any information that may be relevant to your booking eg ground floor, shower only etc. If we are not notified prior to arrival then we may not be able to accommodate your request.

  • DIETARY REQUIREMENTS – please ensure that you, or any members of your group (should they have any specific dietary needs) have submitted the dietary requirement form on our website prior to their arrival https://www.manorandashburyresorts.co.uk/allergies-food-intolerance/
  • GROUP BOOKINGS – Please forward the names of all members of your groups so that we can allocate rooms accordingly. If we do not have this information, it could delay check-in on your day of arrival. You can submit this information by emailing reception.manor@manorashbury.co.uk. Please include your reference number, the name of the guest and the type of room they require.
  • CASH ON SITE – Cash will be accepted on site with the exception of the craft centre however we would ask guests to use contactless payment methods wherever possible.
  • CASH WITHDRAWALS – Please be aware that there are no longer cash withdrawal machines available at either of our Resorts. The nearest cash point is located at Sourton Cross Services.
  • CASH DEPOSITS – Please note that cash deposits are required at reception when borrowing equipment etc.
  • CHECK OUT – Please ensure your room is vacated by 10am on the day of departure and any outstanding balance on your room account is settled prior to departure.

  • BILLING ITEMS TO YOUR ROOM – On your arrival day you are only able to bill items to your room after 3pm once you are resident. On your departure day we are unable to bill items to your room, these must be paid for by card.

We thank you for your time in reading this and ask that you make sure all members of your group are aware of this information.