We strongly advise all guests, requiring extra assistance, to call and discuss your requirements with our experienced team prior to making a booking. We are happy to advise on the suitability of our accommodation and facilities in order to avoid any misunderstandings or disappointment.
We would strongly advise completing our Accessibility Form to ensure that we have breakdown of your requirements. A member of our team will be in touch should there be any questions.
Personal Care
The Manor and Ashbury Resorts take great care to provide our guests a safe and comfortable environment. However, we cannot provide personal care. We advise those who need this facility to contact their local social services and/or support agencies to help arrange an approved carer in our locality prior to booking.
Wet Rooms
We have a limited number of wet rooms at our resorts. These rooms are suitable for wheelchairs and mobility scooters. The bathrooms have a full shower room with no steps. They will have a seat and grab rail in the shower as standard, and bars and rails for the toilet. Blue badge holders will not be charged any extra to request a wet room.
Ground Floor Rooms
Blue badge holders can request a ground floor room with a shower for no extra charge. Please note, we cannot guarantee grab rails in these rooms. There may also be a step of up to 12-inches into the shower. If you require step free shower access, and/or grab rails, you must book a wet room.
Mobility Scooters
To assist guests with limited mobility we have a small number of wheelchairs and mobility scooters. Blue badge holders can pre-book these prior to arrival – a charge of £5 will apply, in addition to a £10 deposit.
All other guests can hire these, for a small charge, on a first come – first served basis once they arrive at the hotels (£3 per day, in addition to a £10 deposit).
Easy Access Pool Ramp
We are delighted to announce the development of our Manor Pool to include an Easy Access Ramp.